Privacy Policy

We collect information you provide directly to us, including: Personal Information: • Name, email address, phone number • Billing and shipping address • Payment information (processed securely by our payment partners) Usage Information: • Pages visited and actions taken on our website • Device information and browser type • IP address and location data We collect this information when you: • Create an account or make a purchase • Register for events or training sessions • Subscribe to our newsletter • Contact us or submit forms

We use the information we collect to: • Process transactions and send related information • Send you event confirmations and training schedules • Respond to your inquiries and support requests • Send promotional communications (with your consent) • Improve our website and services • Comply with legal obligations We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We implement appropriate technical and organizational security measures to protect your personal information, including: • SSL/TLS encryption for data transmission • Secure payment processing through trusted providers • Regular security assessments and updates • Access controls limiting who can view your data • Secure data storage with regular backups While we strive to protect your information, no method of transmission over the internet is 100% secure.

We may share your information with: Service Providers: • Payment processors for transaction handling • Shipping partners for order delivery • Email service providers for communications • Analytics providers to improve our services Legal Requirements: We may disclose information if required by law or to protect our rights, property, or safety. Business Transfers: In the event of a merger or acquisition, your information may be transferred to the new entity.

You have the right to: • Access your personal information • Correct inaccurate or incomplete data • Request deletion of your data (subject to legal requirements) • Opt-out of marketing communications • Withdraw consent where applicable • Lodge a complaint with a supervisory authority To exercise these rights, please contact us using the details provided below.

Newsletter & Promotions: • We only send marketing emails with your explicit consent • You can unsubscribe at any time using the link in our emails • Even after unsubscribing, you may receive transactional emails Event Updates: • If you register for an event, you'll receive relevant updates • These are considered transactional and not marketing communications

We retain your personal information for as long as necessary to: • Provide our services to you • Comply with legal obligations • Resolve disputes and enforce agreements When data is no longer needed, we securely delete or anonymize it. Purchase records may be retained for accounting purposes as required by law.